That noise you are hearing…that’s the sound of a marketing revolution10Nov08
I recently posted that the economic crisis could provide a turning point in marketing and media history and
based most of my commentary on observations of how the media would be affected at a critical time when emerging media and technologies were gaining a foothold in the marketplace.
Just over a month later I would suggest my observations were closer to realisation than I anticipated, and not just due to the economy.
In that time we have seen the first black man swept into power in the USA on the back of some amazingly effective groundswell marketing and fundraising that has re-written political campaigning forever.
And now the trickle of news indicating change was underway has become a torrent of commentary and press releases, especially in America.
Here are just some of the stories that have caught my attention in the last few weeks. You don’t need to read the entire articles, just the headlines, to realise that something big is happening:
AdAge.com
One-Way Media Lost the Election as Cable, Interactive Dominated
Barack Obama’s historic campaign for the presidency rode the wave of a sea change in the way that consumers access, personalize and share news and information. That transformation was happening with or without the election, but the campaign activated millions of young people already accustomed to consuming media in different ways.
The winners were the ones that fed the public’s desire for news where and when they wanted it: 24-hour cable TV news; participatory blogs that aggregate news of a political bent; websites that allow users to access media on their own terms (YouTube) and those that allow users to communicate and organize with each other (Facebook). Losers were the one-way media of the past: While the broadcast networks weren’t without their moments, they were more marginal than four years ago. Network prime time, bereft of new hits and attempting to appeal to a distracted population, was down by double digits this fall.
Social Networks Steal Time From TV, but There’s Hope
As has been widely reported, social-networking sites are visited monthly by more than 100 million consumers, and billions of page views are recorded on these sites.
The genius of Barack Obama’s approach to social media throughout the 2008 presidential campaign was that it was never actually about him (to paraphrase from his election night speech).
The goal was not to find an audience to whom advertising could be delivered. The goal was to build a movement — to create a community, to connect individuals to one another and to empower people by giving them the tools to organize and take action.
Will Print Survive the Next Five Years?
The print business was horrified enough last week when The Christian Science Monitor revealed plans to fold its 100-year-old daily print edition in favor of the web and a weekly print product. But by the end of one of the worst weeks in the history of newspapers and magazines, the Monitor was starting to look like one of the few places publishing could turn for even a dim ray of hope.
As Ratings Fall, Networks Take on Ad-Skipping
With DVR penetration knocking on 30%, much of America now views the ability to skip ads on TV as something approaching a birthright.
While they haven’t had much choice in the matter, the broadcast networks say they’re OK with this, that DVR users watch more TV and disproportionately more shows from ABC, NBC, Fox and CBS, which can’t be bad, right?
But the networks haven’t given up on the dream of a world of must-see advertising and are quietly attempting to take back that right — let’s call it a privilege — on the next generation of digital platforms. Already, the networks have effectively eliminated ad-skipping on broadband and have made that a prerequisite in deals with online distributors such as Hulu, Joost and Veoh, as well as ABC.com’s full-episode player.
The Broadcast Ad Model Is Broken. Now What?
Virtually all parties involved agree the current broadcast advertising model is broken, or at the very least inadequate. What they don’t yet agree on is the solution, leading to mass confusion as networks scramble to create their own measurements in a race to develop a standard for counting those precious eyeballs.
from the Wall Street Journal
Broadcast Blues Hit Media Firms
The TV industry today is like a tale of two cities.
Earnings from big media companies this past week showed cable channels are comfortably surviving the economic slowdown. Broadcasters? Not so much.
from Marketing Magazine
Online advertising continues to experience strong growth in face of the global economic pressures
Online advertising continued to grow through 2008, reaching record revenues of $450m in the quarter ending 30th September according to figures released today by Interactive Advertising Bureau (IAB) Australia in its Online Advertising Expenditure Report (OAER) which is compiled by PriceWaterhouseCoopers (PWC).
Advertisers spent over $100m more in Q3 2008 than they did in the corresponding quarter in 2007, a growth of almost 30% year-on-year.
According to Paul Fisher, CEO of IAB Australia, the results clearly demonstrate the growing confidence in the medium particularly at a time when companies face pressures on their marketing decisions due to the global economic crisis.
and from Seth Godin
Marketing lessons from the US election
You can read the whole post at the above link ( and I highly recommend it) but here are the bullet points:
- Stories really matter
- TV is over
- Permission matters
- Marketing is tribal
- Motivating the committed outperforms persuading the uncommitted
- Attack ads don’t always work
- We get what we deserve
I don’t know about you, but that is a LOT of information in the last few weeks signalling a substantial shift in media and marketing around the world. And I believe that this will continue.
The impact of the Barack Obama election win will be massive and most likely result in a rush to clever online and social networking strategies. As President it appears Obama will continue to use such initiatives to communicate and discuss issues. This will further serve to bring social media to the mainstream. The economy may just accelerate the change.
Yes folks, that noise you are hearing, the clattering of keyboards, the posting of blogs, the forwarding of videos, the recording of podcasts and vodcasts, the searching of Google and the Twittering of business leaders is the sound of a marketing revolution. Its not as loud as the previous regime, but boy oh boy is it catching on.
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7 Responses to “That noise you are hearing…that’s the sound of a marketing revolution”
Great post!
As brilliant as Seth is, he is prone to the occasional hyperbole and sometimes gets carried away with drive-by analysis. Case in point:
1. TV is most certainly NOT over. Where do most people still get their political commentary? CNN. Fox News. MSNBC. Saturday Night Live. Sure, other media channels are growing in influence, but TV still dominates. New media channels only complement traditional channels.
2. Permission was completely irrelevant when it comes to these elections. The robo-calls were pretty much effect-neutral.
3. Marketing isn’t tribal. We are. There’s a difference. Marketing is at its most effective when it takes advantage of our tribal nature, but that’s about the only connection between “marketing” and “tribal.”
4. Motivating the uncommitted transforms them into cause advocates: It’s called turning the swing vote. In the business world, it’s how you acquire net new customers and win over chunks of market share. Seth should take another look at that one.
5. Attack ads work on the people who want to believe them, so they do, in fact, work. I live in a red state where most people I talk to still list “Obama is a Muslim” and “Obama hangs out with terrorists” as the main two reasons they would never vote for him. That’s a pretty powerful testament to the effectiveness of negative ads and scare tactics.
I think I at least owe Seth an apology beer now. ;D
Great post!
Thx for the comment Oliver.
I am not really suggesting that any of the stories or posts referred to here are gospel, its more an observation on the sheer volume of commentary pointing towards the turning tide in media and marketing.
Personally I hope Seth is wrong about TV at least…its still pretty important and relevant to my clients, even if that is starting to diminish.
I have also been corresponding with some “red state” residents who very much bought the McCain “attack ads” message, so I guess its still working for some.
Thanks again.
Nice collection of quotes. One thing that really impressed me about Obama’s campaign was the way he used the 30min TVC spot. He reached a lot of people who hadn’t been activated through his brilliant social media campaign. I expect it was informed by insights gained through those digital interactions.
I agree that this is a turning point in media history. It is finally too painful to keep doing things the same old way and more marketers are looking at more effective alternatives – especially digitial.
Now, if only companies sincerely showed that they cared more about helping customers solve problems than selling them their shit, we’d finally be getting somewhere.
Great post, great comments.
A few responses:
1. TV is most certainly NOT over. Where do most people still get their political commentary? CNN. Fox News. MSNBC. Saturday Night Live. Sure, other media channels are growing in influence, but TV still dominates. New media channels only complement traditional channels.
ME: Hyperbole, sure. But ‘over’ in the sense that the equation “spend more get more” is now invalid when it comes to TV. You cannot spend your way to victory marketing anything on TV. It takes far more than that.
2. Permission was completely irrelevant when it comes to these elections. The robo-calls were pretty much effect-neutral.
Robo calls are the opposite of permission. They are spam. If you don’t think permission wasn’t relevant here, you haven’t looked at the gay abortion bill in Arkansas.
3. Marketing isn’t tribal. We are. There’s a difference. Marketing is at its most effective when it takes advantage of our tribal nature, but that’s about the only connection between “marketing” and “tribal.”
Yes, of course. I left out a few words.
4. Motivating the uncommitted transforms them into cause advocates: It’s called turning the swing vote. In the business world, it’s how you acquire net new customers and win over chunks of market share. Seth should take another look at that one.
Nope. The candidates didn’t motivate the uncommitted, their friends and family and pastors and tribe did. That’s my whole point.
5. Attack ads work on the people who want to believe them, so they do, in fact, work. I live in a red state where most people I talk to still list “Obama is a Muslim” and “Obama hangs out with terrorists” as the main two reasons they would never vote for him. That’s a pretty powerful testament to the effectiveness of negative ads and scare tactics.
Of course attack ads have influence. My point was that they didn’t ‘work’ on Obama fans (if work means change enough votes to change the outcome) because Obama effectively gained identification with his supporters.
Thx for your comments Seth.
I think any analysis of the US election marketing will deliver the same fundamental conclusion; The rules have changed.
Social Media, permission marketing, tribal leadership were all spectacularly successful. Broadcast media still had a significant role and won’t disappear from the equation any time soon, but the marketing mix has certainly been shaken up and all marketers can learn from it.
The fact that there is so much discussion about Obama’s campaign strategy really demonstrates that we are all heading in a new direction.
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