Every year around this time Mary Meeker, from Kleiner Perkins Caufield Byers, releases her Internet Trends study. I personally saw Mary present this in San Francisco a few years ago and was fascinated by her insights and knowledge. The whole industry stops and listens when Mary Meeker delivers her annual report.
Which brings me to the 2o14 Internet Trends report Meeker has just unveiled. As usual it is packed with great information, plenty of perspective and a few pointers to what is next. It’s long but it is worth the time to read.
Here’s a novel concept attempting to capitalise upon several ideas.
Do you feel ripped off every time you buy bottled water? It’s amazing to think that what we once drank freely from the tap now costs more than petrol per litre.
Did you know that the average “dwell-time” of a bottle of water is around 60 minutes. In other words every time you buy a bottle of water you carry it around, hold it, place it on your desk etc for around an hour.
What if the bottle became an advertising medium and the water was free?
That’s the idea behind Free Is Better, which has just launched in Australia.
Read their media announcement (below) and tell me what you think. Can using a water bottle as an ad medium interrupt the industry?
There has been a lot of buzz about Netflix in the last year, even here in Australia where the video streaming service hasn’t officially launched (yet is watched by many who find ways around the geo-blocking).
Award-winning new programs like House of Cards, Orange is the New Black and Lilyhammer, created and aired on Netflix have transformed the one-time DVD mailing service into a new media force to be reckoned with, causing yet more anxiety amongst TV networks and subscription television and acting as a pointer to what could soon trouble the major movie studios.
Netflix is now so popular that it gobbles up a third of peak internet traffic in North America.
So how does this brave new world of streaming content work and how does Netflix make money? This new infographic explains the economics of Netflix. Read the rest of this entry »
As the excellent 60’s era ad agency drama Mad Men enters it’s final season (actually two half seasons), it seems a good time to share these “Moments of Marketing Wisdom” from fictitious advertising guru Don Draper. This infographic by Glow Media captures some of the show’s pearls of wisdom over the years.
The dirty little secret of the recruitment industry is that finding a job is really more about networking with the right people than applying for countless advertised jobs. In fact, most jobs are not even advertised. Therefore, the value of networking becomes extremely high.
Lou Adler, author of Performance-based Hiring, suggests that job-seekers apply a 20/20/60 approach:
- 20% of job search time responding job postings through a backdoor (via referrals) instead of the front door (applying through a form or sending in a resume).
- 20% enhancing your resume and LinkedIn profile for findability and readbility.
- 60% networking the hidden market for jobs.
He also claims that candidates who are “referred to a hiring manager by a trusted person is 50-100x more likely” to get an interview and get hired than those who simply submit a resume to a posted job. The referred person also has the advantage of being considered for jobs not publicly posted.
That’s where LinkedIn can help.
Networking, and the ease of doing so, is one of the primary features that makes professional social networking site LinkedIn.com so different from the countless run-of-the-mill job boards. They’ve leveraged the concept of “six degrees of separation” — the theory that everyone in the world is connected to each other through relationships, with at most six degrees (connections) of separation. To connect with one person in particular, you just need to find at most 5 other people in a relationship chain to connect with the intended person.
Here is how and why you should use the power of LinkedIn referrals to increase your employment prospects.
The massive social media site Twitter now has just under 650 million users and has increasingly become the place to interact with celebrities and corporations. Feedback and opinions that used to be voiced to friends or sent in a letter are now broadcast to a global audience—instantly. It has forced many brands to stand up and take notice. In fact, many companies now have Twitter accounts dedicated solely to customer service.
Yet even in a world where tweets have become a part of every successful brand’s marketing toolkit, some individuals and companies have managed to elevate Twitter to something of an art form, leveraging customer service, marketing savvy, and good old-fashioned personability to dominate the Twittersphere. Some US companies, such as JetBlue (@JetBlue), American Airlines (@AmericanAir), and Rackspace (@Rackspace), make customer service a priority and dedicate significant resources to addressing customer questions and concerns in record time.
Other brands are more focused on using social media to boost sales and eCommerce—including online fashion retailer ASOS (@ASOS), whose #BestNightEver campaign helped push the company’s sales to £78 million ($127,413,000) in December 2012 alone. In the non-profit sector, organizations such as the American Red Cross (@RedCross) and Movember (@Movember) used strategic partnerships and promotional hashtags to raise serious funds for their respective causes.
It’s not always easy to be sincere, informative, funny, and compelling in just 140 characters. But it seems that these organisations have managed to develop successful strategies for interacting with their followers, addressing their customers’ needs, and making a difference via Twitter.
South Australian Liberal Senator has taken a note out of the Miley Cyrus (insert any other publicity whore here) book of self promotion and the interwebs have rewarded him in spades.
Let us compare….
Miley Cyrus, according to most judges of musical taste, is a fairly talentless girl who has cashed in big time on none-too-subtle gimmicks to take her fame to another level.
Miley gets on stage at some globally televised music awards and “twerks” her arse all over another fairly talentless performer (yes you Robin Thicke) and creates outrage and news around the world.
Oh…and she had a new album coming out next week. A bit of outrage and controversy certainly helps album sales.
Miley had another trick up what turned out to be her non-existent sleeve when she released a video for the album’s lead single. Licking hammers and riding naked on a wrecking ball.
More outrage. More publicity. The interwebs go bananas. Miley sells more records than her talent deserves.
Miley Cyrus doesn’t care that most of us think she’s a talentless tramp using cheap tricks for publicity. Her audience is teenage girls who want to feel rebellious. They love that their parents are outraged.
Then there’s Cory Bernadi.
Cory is best known for his extreme right wing views and 19th Century values. His political career appears to be limited to saying things that even his own (conservative) party don’t agree with. They make him sit on the back benches. Even conservative PM Tony Abbott won’t give him an important role.
Cory does a few interviews in which he describes abortion as a “death industry” and equates “non-traditional families” with “criminality among boys and promiscuity among girls”. He also has an “obsession” with gay people and bestiality.
(Understandably) outrage erupts and the interwebs go nuts. Cory trends on Twitter for several days and the media spread the word.
Oh….and Cory has a new book out. Nothing like a bit of outrage and controversy to shift units.
Once again the interwebs helped out by flooding the book’s Amazon reviews with hilarious comments and the media duly reported it.
I’m not sure how the book sales are going but there is no doubt that Cory has achieved more publicity and column inches than his talent and position deserves.
Cory Bernardi doesn’t care that most of us think he is an irrelevant twat pedaling intolerance and 19th Century attitudes. His audience is ultra-conservative nutters who think the Tea Party in the USA is a good idea. They love that open-minded people are outraged.
The thing is, Miley and Cory are trolls.
Trolls need attention to stay “relevant” because their talent is not enough to do the job. The internet is the perfect platform for trolls because its fast, fluid and viral. Social networks are the perfect echo chamber for trolls to suddenly seem bigger than they actually are.
DON’T FEED THE TROLLS!!!! Without you they are irrelevant.
As the year winds down it is time to start thinking about 2014 and what it might bring in the shape of marketing trends and developments. The team at Responsys decided to tap some of the smartest minds in the industry to get a feel for what digital marketing will look like in the year ahead.
In this SlideShare deck, you’ll find insights from David Edelman, Partner, Marketing & Sales Practice at McKinsey; Charlene Li, Partner and Founder at Altimeter Group; Greg Stuart, CEO of the Mobile Marketing Association; Ann Handley, Chief Content Officer at MarketingProfs and many more.
Interestingly, you’ll find that everyone is reasonably well aligned about where marketing is headed: in order to succeed, marketers must provide individual experiences for their customers. And to do this well and at scale, marketers must orchestrate their communications based on customer data like preferences, behavior and profile information.
Most of the experts agree that marketing functions can’t continue to operate in silos and a more integrated and holistic approach needs to adopted. This is something my team and I at Sticky have advocated for years.
What are you planning to do in 2014 to make the most of your digital marketing opportunities?
In years gone by marketing was fairly simple; just interrupt a large audience with advertising. If it was creative and resulted in extra buzz it was a bonus. If was just your typical hard sell and got enough attention it could increase sales.
But then the digital age arrived, and with it came a tidal wave of entertainment and communication options. Suddenly that large audience was fragmented, niched and massively distracted. Suddenly that large audience had options and could bypass your advertising.
Suddenly your potential customer was being exposed to more marketing messages on more media that at any time in history. Welcome to the age of the distracted consumer.
A new infographic from Responsys shows just how distracted today’s consumer is. Today brands need to design campaigns to cut through the noise and capture the attention of their target audience – or risk their messages being missed.
To me, the following statistics demonstrate both the challenge and the opportunity for marketers. Yes, consumers are being inundated with marketing messages, but they are also highly receptive to well crafted messages from brands they have opted to follow or engage with. Its what inbound marketing is built upon.
The question is….what are you doing to cut through the marketing noise?
Whilst these days most businesses appreciate the ubiquity and need for social media, many don’t actually realise where to start or have a plan to make the most of their social networks.
This infographic from BigThunk and Number 8 Communications neatly explains how to start with your end goals in mind, recognizing that you need to establish your goals first when looking to your social media marketing strategy.