A few years ago we all arrived at the office to discover it had been ransacked. Windows smashed and half the computers stolen. Fortunately all our work had been backed up and insurance covered the theft, but it was a major disruption to the business all the same. We had to order new equipment, reinstall programs and get back up to speed on the projects that were in play at the time. All-in-all I reckon we lost at least a week’s productivity.
One thing business owners must constantly ask themselves is “what would happen if…?”
What would happen if a key person left?
What would happen if a key client left?
What would happen if the office was broken into / burnt down / flooded?
At least these days I feel we have the last questions solved. Office disruption would be greatly reduced at Sticky due to the fact that we predominantly use applications and systems in the cloud.
Our project management is hosted on Basecamp.
Our contact management and sales funnel is hosted on Highrise.
Our internal discussions and communications are run primarily on Yammer.
Many external discussions take place on Twitter, LinkedIn and Facebook.
Most documents are stored and shared online. We use Google Docs.
We can access all these applications and tools remotely via personal computers and our phones. In fact, all of them have iPhone apps to make it quick and easy.
Redirect the landlines (which aren’t heavily used) and basically all our communications and operations would be covered. As far as clients are concerned, business as usual.
So, theoretically, we could continue operating fairly seamlessly in the event of some major interruption to the physical office (although we’d really mourn the coffee machine).
What would happen if it was your office?